Welcome to the Rogers Family!

As of May 2013, Shaw Hamilton became a part of the Rogers Group of Companies.
Our goal is to make the transition seamless and easy for you.

What This Means For You

At this time, your services, rates, and accounts won’t change. You can continue to pay your invoices to Shaw Cablesystems – whether it’s online, through telephone banking or at the Hester Street office.

The Hester St. office is located at:

141 Hester St.
Hamilton ON, L9A 2N9

Sales & Billing: Mon-Fri 8:30-6:00
Sales & Billing: Sat 9:00-5:30
Technical Support: Mon-Sun 7:30-11:00
Business Sales & Accounts: Mon-Fri 8:30-5:00

We’ll also let you know about any exciting updates as they become available.

In the meantime, you can download the most up to date news and information on the transition.

To see more information about the services in your area, click here.

For information on the restricted distribution of certain Centre Ice channels, please click here.

Dear Customer

We are thrilled to have you as part of the Rogers family. Over the past few months we have been preparing for the migration of your services and billing to the Rogers network. Our goal is to make this action as seamless and easy as possible. We will continue to keep you informed and will share with you information about the exciting changes that you will benefit from.

At Rogers, we work closely with our content suppliers to provide you with a great TV experience. We are also constantly evaluating the composition and performance of our channel line-ups.  From time to time, this means that certain channels may be repackaged or removed in their entirety.

As such, as of March 1, 2014, the SPEED Channel will no longer be available through Rogers Cable. If you’re a racing enthusiast, please note that programming, like Formula 1, Nascar and IZOD racing events are carried on other networks such as Sportsnet, TSN, Fox, and CBS sports. All other aspects of your service(s) will remain the same and your monthly service fee will not be affected by this change.

If you wish to respond to this notice, or if you have any questions, please give us a call at 1 800 616-0752 or visit rogers.com/serviceupdate.

We truly do value your business. Thank you for understanding and again, welcome to the Rogers family.

Sincerely,

John Boynton
Executive Vice President & Chief Marketing Officer
Rogers Communications Partnership

Any Questions?

Call our Customer Care Centre at 1 800 616-0752 or visit Online Customer Care for further support with managing your account.

New Customer? Getting Started is Easy!

Looking for information on the variety of TV, internet and home phone packages and promotions that we offer?

Call our Hamilton-based Rogers team at 1 800 616-0752.

Print

Rogers Terms of Service